wj2bet Privacy Policy

Data Collection

wj2bet collects user information in various ways. We collect only the information that is necessary to provide our services. We may collect the following types of information:

• Registration Information: Your full name, date of birth, email address, and contact details are collected when you open an account.
• Identity Verification Information: A copy of your national ID card or passport, collected as part of the KYC (Know Your Customer) process.
• Financial Information: Transaction details via bKash, Nagad, or Rocket, including deposit and withdrawal history.
• Usage Information: Which games you play, how long you spend on the platform, which device you use, and similar details.
• Technical Information: IP address, browser type, operating system, and data obtained from cookies.
• Communication Information: Information provided when you contact us via live chat or email.

Purpose of Data Use

wj2bet uses your information for the following legitimate purposes:

• To create, verify, and manage your account.
• To process financial transactions including deposits and withdrawals.
• To prevent fraud, money laundering, and other illegal activities.
• To provide the highest quality customer service.
• To ensure responsible gaming and to identify problematic gaming behaviour.
• To improve our platform and services.
• To comply with applicable laws and regulations.
• To send promotional offers and information with your consent.

We will not use your information beyond the purposes stated above. Your information will not be used for any marketing activities without your consent.

Data Sharing and Disclosure

wj2bet does not sell your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket use limited information to complete transactions.
• Technology Partners: Technology providers required to operate the platform, who work under strict confidentiality agreements.
• Legal Authorities: Information may be provided in compliance with applicable law in response to lawful requests or orders from competent legal authorities.
• Fraud Prevention Agencies: Organisations dedicated to preventing financial crime and fraud.

All third-party partners are required to comply with international data protection standards. We ensure that information shared with them is used only for the designated purposes.

Data Protection and Security

wj2bet has adopted industry-standard technical and organisational measures to protect your information. Our security framework includes:

• SSL (Secure Socket Layer) encryption — all data transmitted between your browser and our servers is transferred in an encrypted state.
• Use of strong encryption methods for storing sensitive information.
• Firewall and anti-malware protection to prevent unauthorised access to our systems.
• Regular security audits and vulnerability testing.
• Data protection training and awareness programmes for employees.
• Data access policy — only authorised employees may access your information.

While we strive to ensure the highest level of security, no method of transmitting or storing information on the internet is 100% secure. In the event of a data breach, wj2bet will take prompt action and notify affected users in a timely manner.

Cookies Policy

The wj2bet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on our platform.

We use the following types of cookies:

• Essential Cookies: These ensure the core functionality of the website. Without them, the site will not work properly.
• Functional Cookies: These help remember your preferences and settings, such as language selection.
• Analytics Cookies: These help us understand how users use the site, which allows us to improve our services.
• Security Cookies: Used for fraud prevention and account protection.

You can control or delete cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

Data Retention Period

wj2bet retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account-related information is retained for as long as the account remains active.
• Certain information may be retained even after an account is closed to meet applicable legal and regulatory requirements.
• Financial transaction records are generally kept for a minimum of five years.
• Communication history and support tickets are retained for a limited period.

After the retention period ends, personal information is securely deleted or anonymised so that no individual can be identified from it.

User Rights

Every user of the wj2bet platform enjoys the following rights regarding their personal information:

• Right of Access: You may request to know what information we hold about you and to receive a copy.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances, although this may not be possible where legal obligations apply.
• Right to Restrict Processing: You may request that the processing of your information be limited in certain circumstances.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Portability: Where applicable, you may request your information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

Privacy of Minors

wj2bet is an adults-only platform operated exclusively for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that information has been collected from a minor, that account will be immediately closed and the relevant information deleted. If a parent or guardian believes their child has registered on this platform, please contact us immediately.

Third-Party Links and Services

Third-party payment gateways on our platform, such as bKash, Nagad, and Rocket, have their own privacy policies. When you use these services, their privacy policies also apply. We are not responsible for the privacy practices of third parties and recommend reading their policies before using those services.

Game providers such as PG Soft, Pragmatic Play, JILI, and Spribe operate their games on their own servers. In such cases, the providers' own policies regarding gameplay data may apply.

International Data Transfers

Although wj2bet operates primarily for the Bangladesh market, information may in some cases be processed on servers in other countries due to technical infrastructure requirements. Wherever information is transferred, we ensure that appropriate safeguards are in place and that data is processed in a manner consistent with this privacy policy.

Contractual safeguards with each partner are always ensured in the case of international data transfers.

Policy Changes and Updates

wj2bet reserves the right to update this privacy policy from time to time. Changes will be published on this page and the last updated date will be revised. For significant changes, we will notify you directly.

Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us. Our data protection team will process your request as quickly as possible.

After verifying your identity, we will take appropriate action on your request. Our goal is to earn your trust and keep your experience on wj2bet secure and enjoyable.